AMERICAN HOSPICE EQUIPMENT COMPANY
STANDARDS OF PRACTICE
We are here to serve the hospice and the needs of their patients/families.
We promptly and courteously deliver clean and well maintained equipment.
We carefully and completely educate patients and families about our equipment.
We consider the hospice’s schedule and priorities to be our priorities.
We maintain a continuous inventory of all contracted equipment.
When we don’t have a requested item available, we order and pick up from our local
contracted vendor, without concerning the hospice with the details.
When the hospice calls – we go.
We understand the importance of picking up equipment as quickly as possible after
the patient dies.
We are a member of the Hospice interdisciplinary team.
We keep a positive attitude when talking to the patients and the hospice staff.
Managers always deal fairly and compassionately with both our staff and with
the hospice staff.